Help centre
Frequently asked questions
Everything about the console, your order and delivery.
How big is the screen?
It has a bright 3.5-inch IPS screen — crisp, colourful and easy to see.
How long does the battery last?
The built-in rechargeable battery gives around 4 to 6 hours of play, depending on brightness and what you are running. It also supports fast charging.
Can I save my progress?
Yes — most supported content lets you save progress at any time through the on-screen menu.
Can I connect it to a TV?
It is designed as a compact, portable handheld for playing on the go.
Which colours are available?
Eight: Cosmic Purple, Arctic White, Jade Green, Bubblegum Pink, Crystal Red, Sunset Orange, Lagoon Blue and Midnight Navy.
How does the bundle discount work?
Add 2 consoles and get 10% off, or 3 or more and get 15% off. You can mix colours — the discount is applied automatically in your cart.
How long does shipping take?
Every order ships with tracking. Processing and delivery times depend on your location — see our Shipping Policy for details, and follow your order on Track Your Order.
Can I return it?
Please see our Refund & Return Policy for full details, or contact us and we will help.